How Our Pricing Works
To make our solution as flexible and affordable as possible, the final amount on the invoice that you’ll receive from Genesys will depend on three variables:
- The number and type of eDMs that you have dispatched to your database
- Whether you are accessing & using the portal yourself or utilizing the services of an Account Manager
- The number of active subscribers on your database
More about each of these below.
Overview of Mail Types & Fees
Club Med Exclusive Library Templates
- FREE!
- These exclusive campaigns are provided by Club Med and cost you nothing to send to your database
Genesys / Supplier Sponsored library templates
- FREE!
- These are sponsored by our partner suppliers and cost you only the delivery fee to send to your database
Other category library templates
- $40
Bespoke campaigns that Genesys creates for you:
- $75 each
- Don’t see anything in the library that you fancy sending out? No problem
- Send us the content, however you can, and we’ll build you a beautiful bespoke campaign & send it out for you
- Should two agents request the same custom campaign the fee will fall away and it’s charged as a normal template
“Build Your Own” email campaigns
- FREE!
- You can access this option via the dashboard
- The only cost to create & send these campaigns is the subscriber delivery fee – see below
- Please do note that we can’t allow spam to be sent from our portal, so we advise caution
Quick Campaigns & ‘Tidy Ups’
- Same price structure as library templates
- You create the mail, either in the ‘build your own’ editor or via a document, and we apply the polish to make it as effective as possible.
- Once you approve the mail changes we’ll then send it to your database for you
Self-Service Vs Managed Account
Self-Serve Portal Fees
- The $59 monthly access fee is waived for Club Med Diamond Agents, this is a free service
- A consistent sending schedule is vitally important, so please don’t let your account hibernate!
Management Fees (Optional)
There is an additional fee applicable should you wish to utilize the services of an Account Manager.
The fee will depend on the number/frequency of mail campaigns that you wish to send monthly – this number needs to be agreed upon before the service is activated. The fee then becomes a fixed minimum monthly subscription. You may change this part of your subscription at any time, we would just need to know before the start of the month.
- Ad hoc / one mail per month – $30
- Fortnightly Dispatch / two mails per month – $55 monthly retainer.
- Weekly Dispatch / four mails per month – $95 monthly retainer.
Email + Social Packages
EMAIL + FACEBOOK
Each of our new ‘super campaigns’ feature four Facebook posts designed to complement the eDM. Your Account Manager can also manage the personalising, scheduling and posting of all this content to your pages on your behalf.
$7 per post for the first 10 posts
$6 per post for posts 11 – 20
$5 per post for posts 21 and beyond
Subscriber Delivery Fee
- We charge an email delivery fee which is calculated based on the size of your database
- This is a flat fee of $2 for every 1000 contacts that receive an email campaign
- Example: 4 mail campaigns sent to a database of 2000 subscribers will incur a delivery fee of $16 (8000 unique deliveries x $2/1000)