Handy ‘How To’ Guides
A new portal means new processes, and these can be quite confusing when encountered for the first time. To help you navigate this minefield we’ve put together a few ‘how to’ guide videos to walk you through the key processes. If there’s a specific guide that you’d like us to add please contact zilke@genesys.co.za
Logging In
Your Organisation Settings
The Dispatch & Scheduling Process
The Email Editor: Build Basics
In this deep dive video Matt builds an email campaign from scratch, showing you some of the key editing features whilst also trying to explain what he’s thinking… For the most part that’s DON’T BUILD YOUR OWN MAILS, GET GENESYS TO DO IT.